Job Description

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Job Summary:

We are seeking a dedicated Hotel Supervisor to oversee the daily operations of our hotel. The ideal candidate will ensure exceptional guest experiences and manage all aspects of the hotel efficiently.

Responsibilities:

- Oversee all hotel operations including front desk, housekeeping, maintenance, and food services- Manage hotel staff, including hiring, training, and scheduling- Ensure high-quality customer service and resolve guest issues promptly- Implement and maintain hotel policies and procedures- Monitor hotel performance metrics and financial goals- Coordinate with vendors and suppliers for hotel needs- Conduct regular inspections to ensure cleanliness, maintenance and Choice Hotels Brand standards are met.

Requirements:

- Proven experience in hotel management or as a similar position in CHOICE HOTELS.- Strong customer service skills with a focus on guest satisfaction- Knowledge of budgeting, financial planning, and cost control- Familiarity with hospitality management software and phone systems- Excellent communication and interpersonal abilities- Ability to perform night audit duties when needed

If you are passionate about hospitality, possess excellent leadership skills, and have a keen eye for detail, we invite you to apply for the Hotel Supervisor position.

Job Types: Full-time, Part-time

Pay: $10.00 - $17.00 per hour

Expected hours: 20 - 40 per week

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Morning shift
• Nights as needed
• Night shift
• On call
• Overnight shift
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Hotel management: 3 years (Required)
• Hospitality: 3 years (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Commute:

• Havelock, NC 28532 (Required)

Ability to Relocate:

• Havelock, NC 28532: Relocate before starting work (Required)

Work Location: In person

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