Technical Writer / Technical Documentation Specialist Job at VDart Inc, Remote

  • VDart Inc
  • Remote

Job Description

Title: Technical Writer / Technical Documentation Specialist

Location: Halifax, NS (Remote)

Type: Contract

Description:

Key Responsibilities:

  • Create, edit, and maintain technical documentation in alignment with established templates, standards, and branding guidelines.
  • Collaborate with internal stakeholders and external customers to gather documentation requirements and validate accuracy and usability.Manage and organize documentation
  • within SharePoint, ensuring proper version control, accessibility, and logical site structure.
  • Maintain and enhance SharePoint sites and associated Azure Automation workflows that support documentation lifecycle processes.
  • Edit and format existing documents to ensure consistency with company templates and industry best practices.
  • Translate complex technical concepts into clear, concise, and user-friendly documentation for technical and non-technical audiences.
  • Work closely with engineering, infrastructure, and support teams to ensure documentation reflects current systems, configurations, and procedures.
  • Develop, maintain, and troubleshoot scripts (PowerShell, command-line tools) to support documentation generation and automation.
  • Ensure documentation remains current, accurate, and compliant with change management and operational updates.
  • Create and manage change controls, incidents, and tasks in alignment with IT service management processes.

Mandatory Skills & Experience:

  • 3 5 years of experience in technical writing or technical documentation, preferably in IT, infrastructure, or enterprise technology environments.
  • 3 5 years of professional experience demonstrating exceptional written and verbal English communication skills.
  • 3 5 years of hands-on experience with Microsoft Word and Excel, including advanced formatting, templates, and basic data manipulation.
  • 3 5 years of experience working with Windows operating systems and common enterprise technologies.
  • 2 4 years of experience using SharePoint for document management, collaboration, and site maintenance.
  • 1 3 years of hands-on experience with Azure Automation or similar workflow automation tools.
  • 2 4 years of experience writing, reading, and maintaining PowerShell and command-line scripts.
  • Proven ability to collaborate effectively with cross-functional teams and stakeholders.\
  • Strong problem-solving skills and the ability to work independently or as part of a team.

Preferred Skills:

  • 1 2 years of exposure to additional programming or scripting languages (e.g., C#, Python).
  • Experience working in Agile and/or DevOps environments.
  • Foundational knowledge of IT infrastructure components, including networking, servers, and cloud platforms.
  • Experience with version control systems and documentation tools such as Git, Confluence, or similar platforms.
  • Bachelor's degree in Technical Communication, Computer Science, Information Technology, or a related field (or equivalent practical experience).

Job Tags

Contract work

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